Welcome to the Queen Creationz Website! By using our website and purchasing our handmade branded merchandise, you agree to the following terms and conditions:

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Products and Pricing
All products sold on our website are handmade and may vary slightly in color, size, or design from the product images shown on our website. We make every effort to provide accurate descriptions and images of our products, but we cannot guarantee that the colors or designs will be exactly as shown on your screen.

We reserve the right to change our product pricing and availability at any time without notice. Prices do not include shipping and handling fees, which will be added to your order total at checkout.

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Payment and Order Processing
We accept payment through our secure payment processor and will process your order once payment has been received. We reserve the right to cancel or refuse any order at any time, for any reason.

If we are unable to fulfill your order, we will notify you as soon as possible and refund your payment in full.

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Shipping and Delivery
We ship our products within 48 hours of receiving your order, using standard shipping methods. Shipping times may vary depending on your location and shipping provider.

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We are not responsible for any delays or damages caused by the shipping provider. If your package is lost, stolen, or damaged during shipping, please contact the shipping provider directly to file a claim.

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Intellectual Property
All content on our website, including product images, designs, logos, and text, is the property of Queen Creationz LLC and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any of our content without our express written permission.

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Limitation of Liability
We are not liable for any damages or losses that result from the use or inability to use our website or products, including but not limited to lost profits, business interruption, or personal injury. Our liability to you shall be limited to the cost of the product you purchased.

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Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of Texas, USA. Any disputes arising from these terms and conditions shall be resolved through arbitration in accordance with the rules of the American Arbitration Association.

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Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time, without notice. By continuing to use our website and purchase our products, you agree to the updated terms and conditions.

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If you have any questions or concerns about these terms and conditions, please contact us via email.

At Queen Creationz LLC, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

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What information do we collect?

We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you make a purchase from our website or subscribe to our newsletter.

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How do we use your information?

We use the information we collect to fulfill your orders, communicate with you about your orders or inquiries, provide customer support, and send you marketing emails if you have opted in to receive them. We also use your information to improve our website and services and to comply with legal obligations.

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How do we protect your information?

We take the security of your personal information seriously and have implemented technical, administrative, and physical safeguards to protect it against unauthorized access, use, or disclosure. We use secure payment processors to process your payment information and ensure that your information is encrypted during transmission.

 

Do we share your information with third parties?

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who help us fulfill orders or provide other services, but only to the extent necessary to perform those services. We may also share your information to comply with legal obligations or protect our rights.

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How can you update or delete your information?

You may update or delete your personal information by contacting us via email. We will respond to your request as soon as possible and will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

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How do we handle children's information?

Our website is not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information as soon as possible.

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Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates or changes.

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If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us via email.

At Queen Creationz LLC, we believe that every woman deserves to feel confident, beautiful, and unique in the products she purchases from us. We strive to create unique, handmade products that exceed your expectations, but we understand that sometimes things don't go as planned.

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However, we do not offer money back, returns, or exchanges at this time.

Please note that our products are handmade by Bebesita herself, so some imperfections may occur. We believe these imperfections add character and uniqueness to each piece, but we understand they may not be for everyone. We encourage you to read our product descriptions carefully before making a purchase.

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Queen Creationz LLC ships to the address listed on your order form. If your package is returned to us, we will gladly reship it to you, but additional shipping fees may apply.

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We take great care in packaging and shipping your order, but once it leaves our hands and is in the care of the shipping company, we are not responsible for any lost, stolen, delayed, or damaged packages. If this occurs, please get in touch with the shipping company to file a claim with them.

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We appreciate your trust and support. Much Love Queen!

At Queen Creationz, our top priority is providing the best shopping experience for our valued members. To ensure that our interactions are focused and relevant, we kindly ask that any communication and discussion be limited to topics related to our products and services.

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Bebesita works tirelessly to create unique, high-quality products that exceed your expectations. We want you to feel confident and proud in your Queen Creationz purchase, and we are always here to answer any questions you may have about our products.

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While we appreciate and value all feedback and opinions, we ask that any comments or discussions remain respectful and centered around our products. We believe that this will allow us to provide the best possible service to our members and ensure that everyone has a positive experience with Queen Creationz.

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Thank you for your understanding and cooperation. We look forward to serving you and providing you with the best possible products and services.

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Queen Creationz Team:
Collabs/Sponsorships - bebesita@queencreationz.com
Production/Design - chelita@queencreationz.com
Marketing/Media - legz@queencreationz.com